Available with all residential Telguard universal communicators, HomeControl Flex is the interactive solution that guards your RMR and puts your customers in charge of integrating their lives.
Installing and registering Telguard products has never been faster and easier – download the free app and start taking over.
Home Automation Solution
Put peace of mind in the palm of your customers’ hands with HomeControl Flex. End users can arm and disarm their security systems anytime, anywhere using their smartphone, computer or tablet. HomeControl Flex is available with all Telguard universal communicators. It allows your customers to control home automation devices with the FlexHub Z-wave controller, and through integrations with the Amazon Alexa platform.
HomeControl Flex Data Sheet
TG-1 Express HomeControl Flex Installation Guide
TG-SCI HomeControl Flex Installation Guide for Simon XT/XTi
TG-SCI Plus HomeControl Flex Installation Guide
Installation Guide for Bosch 4412
Installation Guide for DMP XT30
Installation Guide for DSC 1832
Installation Guide for DSC 4020
Installation Guide for DSC 5020
Installation Guide for Elk M1 Gold
Installation Guide for GE Concord 4
Installation Guide for GE Concord Express
Installation Guide for GE NX6
Installation Guide for Napco GEM 1632
Installation Guide for DSC Power Series NEO
Addendum for DSC CP01 NEO
Installation Guide for Vista 20P
Installer tools for technicians
Telguard Installer Tools is a free app that makes installing and registering Telguard products faster and easier. With a smartphone, a technician can activate or replace Telguard devices, verify a HomeControl Flex installation and even leverage the smartphone’s camera as a barcode reader to quickly and accurately capture the product serial number.
The Telguard Installer Tools app allows technician’s to quickly and efficiently service customers. Download the app today and use your Telguard Online dealer credentials to sign in. If you don’t have a Telguard Dealer account, visit portal.telguard.com to become our newest dealer.
With the user-friendly, easy to navigate Telguard Installer Tools app:
* Quickly swap devices with the use of the barcode scanner or by simply entering the serial number.
* Verify the installation of HomeControl Flex (formally Telguard Interactive)
* Add additional features and services with the touch of a button.
telguard virtual modem
Our approach to upload and download on panels uses a virtual modem installed on the PC with your OEM downloading software. The Telguard Virtual Modem is a software modem that appears as a hardware modem to your downloading software. Using a distinct number associated with the Telguard device, the Telguard Virtual Modem can pass commands seamlessly and securely over the internet between your downloading application and the connected panel through the Cellular network. No more landlines needed.
Dealers can log in to familiar software programs like Honeywell Compass Downloader® and Interlogix Enterprise Downloader® or any other package that supports modem downloading to send panel programming through their Telguard LTE communicators and directly to the panel.
To install and use the Telguard Virtual Modem, please ensure the following prerequisites are observed:
- Telguard Virtual Modem is compatible with 64-bit computers running Windows 7 or later.
- All Telguard LTE Universal Communicators are supported.
- Telguard Virtual Modem enables software such as Honeywell Compass, Interlogix Enterprise Donwloader, DLX 900, and DSC DLS5 to provide upload/download connectivity through Telguard LTE communicators.
- The computer must support Microsoft .Net 4.0 which is installed if required.
- Honeywell Vista 10P, 15P, 20P
- Honeywell Vista 128
- Interlogix Concord
- Interlogix Concord Express
- Interlogix NX-6, NX-8
- DSC Power Series
- DSC Neo
Installation Tutorial Video