Telguard Virtual Modem

Our patented approach to upload and download on panels uses a virtual modem installed on the PC with your OEM downloading software. The Telguard Virtual Modem is a software modem that appears as a hardware modem to your downloading software. Using a distinct number associated with the Telguard device, the Telguard Virtual Modem can pass commands seamlessly and securely over the internet between your downloading application and the connected panel through the Cellular network. No more landlines needed.

Dealers can log in to familiar software programs like Honeywell Compass Downloader® and Interlogix Enterprise Downloader® or any other package that supports modem downloading to send panel programming through their Telguard LTE communicators and directly to the panel.



Technical Specifications:

To install and use the Telguard Virtual Modem, please ensure the following prerequisites are observed:
  • Telguard Virtual Modem is compatible with 64-bit computers running Windows 7 or later.
  • All Telguard LTE Universal Communicators are supported.
  • Telguard Virtual Modem enables services such as Honeywell Compass 2.0 and Interlogix Enterprise Downloader to provide upload/download connectivity through supported Telguard LTE communicators to remote panels.
  • The computer must support Microsoft .Net 4.0 which is installed if required.


Installation Tutorial Video:



Verified Panels:

  • Honeywell Vista 10P, 15P, 20P
  • Honeywell Vista 128
  • Interlogix Concord
  • Interlogix Concord Express