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Increase business profits up to 30%!


For one flat monthly fee get hardware, interactive services and more.

Cost Savings


Benefits

Hardware

With Telguard Freedom, take advantage of the product that best meets your customer’s needs.  Choose between the TG-1 Express CDMA for traditional panels and the TG-SCI dual-path communicator for self-contained panels.

Cellular Service

Telguard’s monthly cellular service is included in the Telguard Freedom Program flat rate. When you combine SafetyNet, Telguard’s pay-on-demand cellular service, with the TG-SCI, save an additional two dollars per month.

Interactive Services & Video

Entice customers to upgrade by giving them the ability to remotely arm, disarm, and receive security system notifications via their smartphone with HomeControl Flex™ and IFTTT. Also, add video with Arlo cameras, all for no additional charge.

Future Sunset Protection

Every Telguard Freedom subscription includes free hardware upgrades whenever the included communicator becomes obsolete.

 

 









FAQ Topics

What happens if the Home or Business is a total loss because of flood, fire, etc., and I can't recover the Telguard Communicator?   
What happens if the Home forecloses?  
What happens if the Home is sold during the contract and I lose the account or can't recover the unit?   
What happens if I purchase a Telguard Freedom unit from Telguard and don't install it or misplace it?   
If I lose the account and can't recover the product, can I attach a product I purchase the traditional way to the existing plan?   
Am I limited in the add on services that I can use if I participate in this program?   
Is there any limit to what I can do with the Telguard cellular communicator?   
If I join the Telguard Freedom program, will I have to use it for all of my Telguard product activations?   
Can I sell the Telguard communicators that I use under the Telguard Freedom program?  
Making revenue from the hardware and installation is a cornerstone of my business model. If I can't sell the communicator then I lose this revenue opportunity. Why would I use this program?  
Am I automatically enrolled in the Telguard Freedom program if I am already a Telguard Dealer?  
I sell my accounts to other companies, can I still do this?   
If I sell my company, would this program be harmful to the amount of profit I make because of the higher monthly commitment?   
How do I order my Telguard Freedom Units?   
There was already a Telguard Communicator at the account I am taking over that was used in the Telguard Freedom program, what are my options?   

FAQ

Q.  What happens if the Home or Business is a total loss because of flood, fire, etc., and I can't recover the Telguard Communicator?   
A.  After providing the necessary documentation for this circumstance, Telguard will ship a replacement unit to you at no charge.
Q.  What happens if the Home forecloses?  
A.  Foreclosures are a standard risk in the security industry. In these cases where the Telguard communicator cannot be recovered, the standard termination fees will apply.
Q.  What happens if the Home is sold during the contract and I lose the account or can't recover the unit?   
A.  After providing the necessary documentation for this circumstance, Telguard will ship a replacement unit to you at no charge.
Q.  What happens if I purchase a Telguard Freedom unit from Telguard and don't install it or misplace it?   
A.  If you request that a Telguard Freedom unit is shipped to you, that constitutes accepting the full terms of the contract including the cancellation fee.
Q.  If I lose the account and can't recover the product, can I attach a product I purchase the traditional way to the existing plan?   
A.  Unfortunately not, but you have two choices. You can cancel the subscription and pay any applicable fees or you can request a replacement unit and only pay a lost unit fee.
Q.  Am I limited in the add on services that I can use if I participate in this program?   
A.  As a member of this program, the $9.95 monthly fee includes any services supported by the cellular alarm communicator you chose. This includes any of the HomeControl Flex based interactive services, etc. In the future, some new services may cost extra.
Q.  If I sell my company, would this program be harmful to the amount of profit I make because of the higher monthly commitment?   
A.  Don't forget that at the start of the contract you had zero hardware costs and Telguard paid for the installation. Because of this fact you will almost always net a higher profit from an account over its life regardless of the circumstances of the sale.
Q.  How do I order my Telguard Freedom Units?   
A.  Units available under the Telguard Freedom Program are delivered with the service subscription order exclusively through the Telguard Freedom Partner Portal. Telguard owns the hardware and we ship the equipment necessary for the service subscription.
Q.  There was already a Telguard Communicator at the account I am taking over that was used in the Telguard Freedom program, what are my options?   
A.  Once you are a Telguard Freedom Program member, you can assume the monthly fee associated with that device.
Q.  Is there any limit to what I can do with the Telguard cellular communicator?   
A.  No, you should treat the unit exactly as you would any other Telguard product.
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